Tuhu Car Care dominates China’s auto service chain market with 7,205 stores and rapid NEV user growth. Backed by strong logistics and heavy marketing investment, it continues to expand aggressively. However, franchise profitability delays, rising complaints, and escalating competition from JD, Tmall, and others reveal a tougher road ahead.

With over 3 million NEVs set to exit warranty by 2025, CATL, BYD, and Tuhu are accelerating into China’s post-warranty market. Each follows a unique strategy—technology-driven services, closed-loop ecosystems, and multi-brand platforms—to meet growing out-of-warranty demand.

CATL and JD have teamed up to revolutionize new energy vehicle battery repair by introducing advanced testing technology and reducing repair costs by 80%. This partnership tackles industry challenges, such as high costs and parts shortages, providing a more affordable and accessible solution for vehicle owners.

As the EV industry grows, charging stations are being redefined from basic energy supply points to integrated value hubs. Leading operators and automakers are leveraging multi-channel ecosystems, advanced technologies, and scenario-based solutions to optimize operations, enhance user experience, and expand globally.

As China’s NEV ownership exceeds 36 million, maintenance challenges are intensifying. Official 4S shops face long waits, while independent repair shops encounter data barriers and legal risks. Experts call for open access, fair competition, and collaborative development across the NEV repair ecosystem.

As a Nordic industrial leader, Finland leads Europe in EV adoption. China-Finland collaboration now spans technology standards, ecosystem integration, and supply chain projects. Key initiatives by BYD and CATL demonstrate the move from production cooperation to strategic value co-creation in the NEV sector.